Privacy Policy

1. Introduction

This Privacy Policy explains how LottoWinnix ("we", "us", "our") collects, uses, discloses and protects your personal information when you visit or use our website lottowinnix.com ("Site"). We are committed to complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

• Identity Information: Name, email address, date of birth (for age verification), and postal address.
• Account Data: Username, password (securely hashed), and account history.
• Transactional Information: Purchases, game entries, draw history, and payment details.
• Technical Information: IP address, device type, browser type, and operating system.
• Marketing Preferences: Communications consents and subscription preferences.

3. How We Use Your Information

We may use your personal information to:

• Provide and manage access to our services, including account registration, login, and ticket purchases.
• Verify age and location to comply with legal requirements.
• Process transactions and send transactional communications (e.g., confirmations, receipts).
• Send promotional materials and offers, if you have opted in.
• Improve our Site, services, and user experience through analytics.
• Prevent fraud, manage risk, and comply with legal obligations.

4. Disclosure of Your Information

We may disclose your personal information to:

• Third-party payment processors and financial institutions to facilitate transactions.
• Regulatory authorities, law enforcement, or courts as required by law.
• Service providers who assist in operating our Site (e.g., hosting, IT support, marketing).
• Analytics and advertising partners to personalize content and ads (with your consent).

We do not sell, rent or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification or disclosure. We use industry-standard security measures including encryption (SSL/TLS), secure servers, and regular audits.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. When no longer needed, we will securely destroy or de-identify your information.

7. Your Rights

• Access and Correction: You may request access to or correction of your personal information.
• Withdrawal of Consent: You may withdraw consent for marketing communications at any time.
• Complaint: You can lodge a privacy complaint with us by emailing [email protected]. We will respond within 30 days.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated "Last updated" date. Continued use of our Site after changes indicates acceptance.

10. Contact Us

If you have questions or concerns about this policy, please contact: